Terms & Conditions

These terms and conditions are for www.chaffinchliving.com. By using/placing an order through this website for any products or services, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our website. Please read these carefully before placing your order. Please note we have the right to revise these terms at any stage by updating this page. Chaffinch Student Living reserves the right to amend or alter these terms and conditions without notifying any third party, except for their publication on this website.

Information about us

The Chaffinch Student Living brand is licenced to Gary and Katie Keeling of KGK Logistics. In addition, a number of our approved partners may also promote and distribute information about our brand, however this must only be done so with the express permission of Chaffinch Student (UK) Limited and KGK Logistics.

Product details and accuracy

All products and services sold through www.chaffinchliving.com are subject to availability. If a product becomes out of stock at the time we receive an order, we will inform you and you will not be charged. We endeavour to display our products as accurately as possible although we cannot guarantee that our products when delivered will replicate how it appeared in screen. We believe that al the time of publishing all descriptions and pricing are correct. All prices for products sold in the UK are inclusive of VAT if applicable.

In particular, the design of the bedding may vary from those shown in images on this website. This is stated against each product and therefore the Company reserves the right to refuse returns and cancellations on the basis of variation of design.


Payment can be made via Shopify Payments and Stripe only. Please remember that payments will be taken and settled at order placement. You must not use an account that does not belong to you. If your card issuer refuses payment for any reason, we will not be liable for the non-delivery of goods. We retain legal ownership of all products until full payment has been made.

Intellectual property

All rights in this website are owned by KGK Logistics. The Chaffinch Student brand, including the logo and all intellectual property are owned by Chaffinch Student (UK) Limited and licenced to KGK Logistics. Therefore no one may copy, distribute or create any derivative work from this site.  

Promotional codes

Unless otherwise stated: only one promotional code can be used per order. We are unable to honour promotional codes outside the validity period. We reserve the right to remove a promotion or discount at any given time.